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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Serna

Chris Serna

October 15, 2024

5  out of  5
rating by Chris Serna
"I have had nothing but exceptional and excellent experience with this State Farm. The customer service was outstanding—they really go above and beyond to help you out. Whether you're in a tricky situation or just looking for good coverage, they work hard to find a solution that fits your needs. Plus, their prices are very competitive. I highly recommend getting your insurance here for reliable support and great value! Thank you Austin!"
We responded:
"Chris, thank you for your fantastic review! I'm glad to hear that you've had such an exceptional experience with our office. Our team is dedicated to providing outstanding customer service and finding solutions that meet your needs. It's great to know that you found our prices competitive and our support reliable. I'll be sure to pass along your thanks to Austin. If you ever need further assistance, we're here to help! - Jared Dolan - State Farm Insurance Agent, The Woodlands, TX"
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Lynn Zhan

July 17, 2024

5  out of  5
rating by Lynn Zhan
"Jason Hupp from their team has been exceptionally eager to help and incredibly patient with customers. I would definitely recommend their service to my friends."
We responded:
"Hi Lynn, thank you so much for your wonderful review! I'm so glad to hear that Jason has been exceptionally eager to help and incredibly patient with our customers. Your recommendation means a lot to us! If you or your friends ever need any further assistance, please don't hesitate to reach out. - Jared Dolan - State Farm Insurance Agent, The Woodlands, TX"
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Dalana S

September 22, 2023

5  out of  5
rating by Dalana S
"THE BEST! All my insurance needs through this agency, top notch service and great prices!!!"
We responded:
"Thank you for the review Dalana! We appreciate you trusting our agency!"
Profile photo of Chetana Patel

Chetana Patel

June 27, 2023

5  out of  5
rating by Chetana Patel
"Jared Dolan, thank you very much for the support. I am very happy that i have taken State Farm Insurance, everything is very transparent here, and the people are very supportive. With best Regards Amit Patel"
We responded:
"Thank you for the kind words and for your business! "
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Andrew Gasper

January 12, 2023

5  out of  5
rating by Andrew Gasper
"Explain everything very well."
We responded:
"Thank you for the kind words!"
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Rachel Interiano

October 1, 2022

5  out of  5
rating by Rachel Interiano
"I love the personalized service I get from Jan at this office. She goes to bat for you and gets you help with claims when needed. I’ve been with this office since 2013 and love it!"
We responded:
"Thank you for the review, Rachel! We are happy to hear that Jan was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality service. Thank you for your business!"
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Marshall Smith

September 3, 2021

5  out of  5
rating by Marshall Smith
"One of the best insurance companies I have ever dealt with extremely helpful staff!"
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Michelle Pabor

February 26, 2020

5  out of  5
rating by Michelle Pabor
"I have been so impressed with this office. Anytime I have had a question or issue they have responded promptly, with help and friendliness. Recently we unfortunately had to make a claim and Lauren Samples went above and beyond to make sure all the documents were submitted and my family was safe and all was well. Highly recommend this team!!"
We responded:
"Michelle, Thank you for the great review."
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Luke Tisdale

February 12, 2020

5  out of  5
rating by Luke Tisdale
"Very competitive rate for a solid policy."
We responded:
"Luke, Thank you for the great review."
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Charles Lu

January 16, 2020

1  out of  5
rating by Charles Lu
"So disappointed, they put a wrong VIN# on my insurance card!!!! My family member have to reschedule a driving tests due to the inconsistency. Besides that, I called them to request an insurance card, the lady on the phone was not really nice, she told me that they don't keep old insurance card records since it just renew to a new year. However, I was able to get it from the Statefarm customer service."
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Steven B

September 22, 2019

1  out of  5
rating by Steven B
"One of the worst customer services I've ever had. Been with them for 2-3 years and any changes or accidents I've been they've put my info in wrong. Never answer the phone or return my calls. Always going through insurance agents that never know what they're doing and seem clueless. They should've kept Justin, he was the best insurance agent I've ever had. I am happy to be switching to a new agent this week, thank god!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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Shay Balerio

July 31, 2019

5  out of  5
rating by Shay Balerio
"I really have enjoyed my experience with them . My husband works out of town and all other insurance agencies needed him present . They worked with us and got us covered. We had to make a late payment once and they were really understanding and didn't just cut our insurance off. Easy to communicate with and very polite"
We responded:
"Shay, thank you for the great review! We are happy to help with all of your insurance coverage needs. We strive for the best customer service we can provide and are glad to have you as a part of our insurance family!"
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Jerry Bales

September 6, 2018

5  out of  5
rating by Jerry Bales
"Excellent service from the staff at Jared Dolen's office.. Thanks to Lauren Samples for returning emails quickly and updating policies."
We responded:
"Jerry, Thank you for the great review. We appreciate the feedback!"
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Lydia Springer

August 24, 2018

5  out of  5
rating by Lydia Springer
"Lauren was absolutely amazing to work with when refinancing our car! She had everything ready and made it so easy and stress free during the process!"
We responded:
"Lydia, It is always a pleasure working with you as well. Thank you for the great review."
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Sarah Slette

August 8, 2018

5  out of  5
rating by Sarah Slette
"Jan cares about you, your family and your needs. She is the best and I’ve trusted her with my family for 20 years."
We responded:
"Sarah, We care about all of our clients. We appreciate your loyalty to our agency!"
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Jim and Nancy Owens

August 7, 2018

5  out of  5
rating by Jim and Nancy Owens
"Jan Calhoun has handled our account with State Farm for many many years! She is the best!!"
We responded:
"Thank you for the great feedback, Jan is an amazing member of our team here!"
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Mary Telotte

August 7, 2018

5  out of  5
rating by Mary Telotte
"I have stayed with State Farm for my Home and Auto coverage for many years. The reason I stay has been due to the excellent work Jan has done in assisting with my needs."
We responded:
"Thank you for your loyalty to our agency and State Farm."
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Jana Campbell

August 7, 2018

5  out of  5
rating by Jana Campbell
"Forty plus years of service with State Farm and Janice Calhoun. Excellent job! Thank You."
We responded:
"Thank you for taking time to leave us some great feedback, Jana!"
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Michelle Bordovsky

August 7, 2018

5  out of  5
rating by Michelle Bordovsky
"We have worked with Jan at Sate Farm (Jared Dolan) for over 20 years. She is very prompt at returning emails and phone calls. She is very knowledgeable about State Farm insurance options and has our best interest at heart."
We responded:
"Thank you for the great review, Jan is amazing, we are happy to be helping you with all of your Insurance needs."
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Angie Jensen

August 6, 2018

5  out of  5
rating by Angie Jensen
"Jan is the bomb ! She is always available and always willing to get us the best deal possible !"
We responded:
"Thank you for the great review! We appreciate the feedback!"
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Andrea Mosher

August 6, 2018

5  out of  5
rating by Andrea Mosher
"My husband and I have worked with Jan at State Farm for over 10+ years and wouldn't use anyone else. She, and Jared, are quick to respond to any all requests, need for new products and/or claims. I have recommended Jan to many people and will continue to do so in the future."
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John Linnehan

August 6, 2018

5  out of  5
rating by John Linnehan
"After being a client for over 40 years yes I am extremely satisfied with Jan’s handling of my account and all my insurance needs. Jan and the team handle their customers in a professional and friendly manner. Great job Jan!"
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Mandy Hester

August 4, 2018

5  out of  5
rating by Mandy Hester
"Jan was always prompt to reply, willing to help, and knew who I was when I was calling. I moved out of state, and am currently unable to use this agency, but I will absolutely go back to them when I return to Texas!"
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Melinda

August 4, 2018

5  out of  5
rating by Melinda
"I have used State Farm for many years now, Each time I have had a claim Jan Calhoun has been extremely helpful to me, Any time I have questions or concerns, I contact Jan and she is always friendly and eager to help me and has always been able to find the solution for my issues. She is awesome!"
Profile photo of Sally Lichtenwalter

Sally Lichtenwalter

August 4, 2018

5  out of  5
rating by Sally Lichtenwalter
"I have been with State Farm for almost 40 years For home and automobile needs. This particular office has changed hands many times. But the one constant is Janice Calhoun!! She is very knowledgeable, kind, and helpful. I really hardly know Jared, but Janice has been my go to person. I definitely give her a 10! Top rating! Sally Lichtenwalter 3 Gingerwilde Place The Woodlands, Texas. 77381"